Terms of Service

Last updated: May 6, 2026

1. Operator

DocsAura is operated by Spectrum Flare sp. z o.o., a company registered in Poland (hereinafter "we", "us", or "the Company"). By using DocsAura you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service.

2. Description of Service

DocsAura is an AI-powered document generation platform. You provide input (text, voice notes, images, screenshots) and the Service generates professional HTML documents. Documents can be edited, exported, and shared via unique links. The Service is provided on an ongoing, subscription basis and may evolve over time at our sole discretion.

3. Accounts & Workspaces

You may create an account to access paid features. Each account belongs to a workspace. You are responsible for all activity that occurs under your account and for keeping your login credentials confidential. You must notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these Terms, including for non-payment, without prior notice where immediate action is necessary to protect the Service or other users.

By creating an account you acknowledge that we may, on a legitimate-interest basis, use the email address and other information you provide to send you communications about DocsAura's products, features, and offers, as described in our Privacy Policy. You may opt out of these marketing communications at any time without affecting service-related notifications.

4. Subscriptions & Payment

  • Paid plans are billed monthly through our payment processor. Prices are displayed before checkout.
  • Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.
  • Each paid plan includes a monthly credit allowance. Unused credits do not roll over to the following period.
  • We reserve the right to change subscription prices at any time with at least 30 days' notice. Continued use after the notice period constitutes acceptance of the new pricing.
  • You may cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period; you retain access until then.
  • Refunds are not provided for partial billing periods or unused credits, except where required by applicable law.
  • We may suspend access to the Service immediately upon non-payment without affecting any accrued obligations.

5. Your Content

You retain ownership of the content you upload and the documents generated from it. By using the Service you grant us a limited, non-exclusive, royalty-free licence to process, store, and transmit your content solely to operate and provide the Service. This licence ends when you delete your content or close your account, subject to any retention obligations under Section 4 of our Privacy Policy.

We may also use aggregated, anonymised analyses of your content to improve the Service, refine our internal workflows, and produce marketing examples and case studies that do not identify you, your customers, or any individual document.

You are solely responsible for the accuracy, legality, and appropriateness of your content. You must not upload content that is illegal, infringing, harmful, or that you do not have the right to use.

6. Third-Party Services

To deliver the Service we rely on third-party providers, including:

  • AI processing provider — your input is transmitted to a third-party AI provider to create documents.
  • Hosting and infrastructure providers — for hosting, storage, content delivery, security, and rendering.
  • Payment processor — for billing and subscription management. Payment details are handled directly by the payment processor; we do not store them.
  • Marketing & analytics providers — only with your consent. Used for ad measurement and retargeting.

Each provider operates under its own terms and privacy policy. We select providers that maintain appropriate security and compliance standards but are not liable for their independent actions or failures.

7. Prohibited Use

You may not use DocsAura to:

  • Generate content that is illegal, defamatory, obscene, or infringes third-party intellectual property or privacy rights.
  • Attempt to reverse-engineer, decompile, disassemble, scrape, or overload the Service or its underlying technology.
  • Share, resell, or sublicence account credentials or access without our prior written consent.
  • Circumvent, disable, or interfere with any security feature or usage limit.
  • Use the Service to train, evaluate, or develop competing AI systems without our express written permission.
  • Submit content that contains malware, viruses, or other malicious code.

We reserve the right to suspend or terminate access immediately for any violation of this Section without refund.

8. Indemnification

You agree to indemnify, defend, and hold harmless Spectrum Flare sp. z o.o., its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your content; (c) your violation of these Terms; or (d) your violation of any applicable law or third-party rights.

9. Intellectual Property

The DocsAura platform, brand, templates, UI, and all related technology are owned by or licensed to Spectrum Flare sp. z o.o. You receive only a limited, non-exclusive, non-transferable licence to use the Service as described in these Terms. All feedback, suggestions, or ideas you provide regarding the Service may be used by us without any obligation to you. You may not copy, redistribute, modify, or create derivative works from our platform without prior written permission.

10. Service Availability & Changes

We aim to keep the Service available but do not guarantee uninterrupted, error-free operation. We may modify, suspend, or discontinue any feature at any time. For material discontinuations, we will provide reasonable notice where practicable. Scheduled maintenance may cause temporary unavailability.

11. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted or error-free, or that AI-generated documents will be accurate, complete, or suitable for any particular purpose. You are solely responsible for reviewing and validating all output before use.

12. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, revenue, data, business, or goodwill, even if advised of the possibility of such damages.

The Company's total aggregate liability arising from or related to these Terms or the Service shall not exceed the lesser of: (a) the total amount you paid for the Service in the three (3) months immediately preceding the event giving rise to the claim, or (b) 500 USD.

These limitations apply regardless of the theory of liability (contract, tort, negligence, or otherwise) and even if any remedy fails of its essential purpose.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Poland, without regard to conflict-of-law principles.

14. Dispute Resolution

Any dispute arising from or relating to these Terms shall first be addressed through good-faith negotiation. If unresolved within 30 days, the parties shall submit the dispute to mediation. If mediation fails to resolve the dispute within 60 days, either party may bring proceedings before the competent court in Poznań, Poland.

15. Changes to These Terms

We may update these Terms at any time. Material changes will be communicated via email or a notice on the Service at least 14 days before they take effect. Continued use after the effective date constitutes acceptance. For non-material changes, we may update the Terms without notice.

16. Entire Agreement & Severability

These Terms, together with our Privacy Policy and Cookies Policy, constitute the entire agreement between you and the Company regarding the Service. If any provision is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact

For questions about these Terms, contact us at [email protected].